Over the past year, there’s been a noticeable shift in the Third-Party Risk Management (TPRM) market. Late-stage TPRM evaluations ending with:
“We’ve decided to build this internally.”
Or:
“We’re going to use AI and rethink how we do this ourselves.”
On the surface, it’s a reasonable conclusion. Accessible AI tools have lowered the barrier to building software. It’s easier than ever to stand up workflows, automate tasks, and stitch systems together.
So, the thinking for many budget-constrained TPRM teams becomes: why buy a TPRM platform when we can just build what we need?
Here’s the issue: Most organizations aren’t equipped to build the tools needed for the future of TPRM. They’re rebuilding the least effective parts of its past.
The Trap: Treating TPRM Like an Orchestration Problem
When you look closely at these internal build efforts, they tend to converge on the same idea: “We need an engine to send assessments, collect responses, and manage approvals.”
In other words, teams are looking to solve the orchestration problem.
To be fair, that feels very buildable today. IT teams and internal developers can stand up workflows, layer in AI to help with questionnaires, and automate the movement of work across teams.
But that model should feel familiar. It’s the same assessment-driven approach TPRM programs have relied on for the last decade, the one that created long onboarding cycles, assessment backlogs, and a lot of manual effort without a corresponding reduction in risk.
Building tools yourself doesn’t change that dynamic.
AI-Built TPRM Doesn’t Replace Expertise, It Exposes the Gaps
There’s another assumption behind the DIY approach that doesn’t hold up in practice: AI will completely fill in what we don’t currently have. In reality, AI tends to do the opposite by surfacing the strengths (and weaknesses) of the system around it.
Organizations see this play out quickly when they start building internally. The initial version might work, but very quickly, the limitations show up:
- The logic reflects how the team thinks about risk, not how the broader market evaluates it
- The workflows mirror the current process, including the inefficiencies the team was hoping to eliminate
- The outputs lack context because there’s no underlying data foundation to support them
At that point, teams are not building a better program. They’re reinforcing the existing one. Because it’s custom-built, every gap becomes something teams have to solve themselves. That’s the part that’s easy to underestimate.
Effective TPRM today isn’t shaped by a single team or a single company’s perspective. It’s the result of continuous input from across industries, regulatory environments, and real-world program decisions. When choosing to build internally, teams don’t have access to the years of contributed experience and data. Decisions are made in a vacuum, and those decisions get embedded into the system.
Why The Cost-Savings Argument Doesn’t Hold Up Over Time
A key driver behind the “internal build” decision is cost-savings. “We can do this ourselves and avoid paying for a platform.” That may be true in the very early stages, but it doesn’t hold up over time because teams are not just building a tool, they’re taking on everything that comes with it.
Every enhancement must be scoped, prioritized, and built. Every regulatory change must be interpreted and translated into the system. Every issue, every workflow tweak, every iteration depends on internal resources. And those iterations always take longer than expected.
Meanwhile, the underlying approach hasn’t evolved. It’s just automated.
What we consistently see is that organizations end up with something that delivers less than they need, takes more effort to maintain, and becomes harder to change as it matures. At that point, the cost equation looks very different.
Locking in an Outdated Model
Even when these internal builds are successful, they tend to land in the same place: Assessment-heavy workflows. Outdated models center on point-in-time evaluations and limited visibility beyond what vendors provide directly.
At best, it’s a more efficient version of the old model, but more importantly, it doesn’t materially improve how vendor risk is understood or managed.
How Taking a HyperTPRM Approach Is Better in the Long Run
This is exactly why we’ve been pushing the HyperTPRM model, not as a feature set, but as a shift in how TPRM actually operates. It starts with a different premise: assessments shouldn’t be the foundation of TPRM programs. Instead:
- Begin with data: external intelligence and continuous signals that give immediate visibility into vendors
- Use assessments selectively, where they add real value, rather than as a default step
- Scale coverage across the entire third-party ecosystem, not just a subset of vendors
- And improve both speed and rigor at the same time, instead of trading one for the other
This isn’t about doing the same work more efficiently. It’s about doing fundamentally different work.
The Bottom Line
AI has made it easier than ever to build software. What it hasn’t done is make it easier to build effective TPRM.
Most organizations that go down the DIY path don’t move their programs forward, they replicate the model they already have, with better tooling but the same limitations. In doing so, teams take on more responsibility, more complexity, and more long-term costs than they anticipated.
The question isn’t whether organizations can build TPRM internally. It’s whether what they’re building will actually move the needle.
If you’re evaluating whether to build or buy your TPRM solution, it’s worth stepping back and asking a different question:
Are you trying to make your current model more efficient—or are you trying to fundamentally improve how you manage third-party risk?
If it’s the latter, it’s time to look beyond orchestration and assessments.
Learn how leading organizations are adopting a HyperTPRM approach. Schedule a ProcessUnity TPRM demo today.
Frequently Asked Questions
In the short term, building a TPRM solution internally can appear more cost-effective because it avoids upfront licensing fees. However, most organizations underestimate the long-term costs.
Internal builds require ongoing developer time for enhancements, regulatory updates, bug fixes, and workflow changes. Over time, this creates a higher total cost of ownership compared to purpose-built platforms that continuously evolve and distribute those costs across customers.
AI can enhance parts of the TPRM process—such as summarizing assessments or automating workflows—but it does not replace the need for a comprehensive TPRM platform.
Effective TPRM requires structured data, risk models, regulatory alignment, and continuous updates informed by industry-wide intelligence. AI tools are only as effective as the systems and expertise behind them, and on their own, they typically reinforce existing processes rather than transform them.
The biggest risk of a DIY TPRM approach is that it often replicates outdated, assessment-heavy models rather than improving them.
Organizations that build internally frequently:
- Over-rely on questionnaires
- Struggle to scale across all vendors
- Lack access to external risk intelligence
- Face ongoing maintenance and iteration challenges
As a result, they increase operational effort without meaningfully improving risk visibility or outcomes.
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Companies are continually searching for ways to improve the quality of their third-party risk due..
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Regulatory and Management Reporting for Vendor...
In working with prospects and customers, one of the questions I get asked the most..
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SLAs and Vendor Performance Management
Not all business relationships require a service-level agreement (SLA), but good vendor performance management is..
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Formalizing Vendor Risk Management - Keep...
When starting to build a formal Vendor Risk Management program, it’s important not to overcomplicate..
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Six Tips for Building Effective Vendor...
A well-designed vendor risk assessment questionnaire is vital for a successful Vendor Risk Management program...
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The 2017 State of Third Party...
How does your program rate? Take the Third-Party Risk Management survey and find out! There..
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eBook: 8 Reports for Effective and...
The foundation for an effective and efficient Vendor Risk Management program is solid reporting. The..
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The Top Policy and Procedure Management...
Corporate policies – from HR guidelines to pricing rules -- set the standards, outline the..
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How to Stay Ahead of Risk...
Managing risk through pre-contract vendor due diligence in a digitally connected world Thanks to increasing..
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Mitigating the CFPB Audit Process
In the mortgage industry, the potential for an audit by the Consumer Financial Protection Bureau..
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Why Cloud Works for Third-Party Risk...
If you are running a Vendor Risk Management program, odds are that you either have:..
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The Hidden Costs of Spreadsheets in...
While spreadsheets are a widely-accepted go-to for compliance and risk management activities, findings from Blue..
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The State of Third-Party Risk Management
Today, organizations are bombarded by new regulatory guidance, daily occurrences of cybercrime and data breaches,..
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45-Minute Executive Web Clinic: Offer Management...
You’ve probably heard: The sky is falling in the benefits industry. (Or should we say..
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FFIEC Cybersecurity Assessment Tool: What You...
Cybercrime is a hot topic among GRC practitioners these days. It should be. According to..
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Case Study: Offer Management Revitalizes a...
A large Benefits Provider was facing major customer service and implementation challenges. The company provides..
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Change Your SOX: Next-Gen Sarbanes-Oxley Compliance
It’s been more than a decade since Sarbanes-Oxley became the law of the land—and..
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Introducing ProcessUnity’s Summer 2015 Release
Salesforce and Microsoft Office Integrations, plus a Whole New Look! The ProcessUnity Summer 2015 product..
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Channel Your Inner Regulator to Improve...
If you are like most banks and financial service companies, then chances are you outsource..
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Five Keys to Conducting Effective Vendor...
Risk exposure is indiscriminate. Whether you are a large multinational, a non-profit institution, an agency..
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A Roadmap for Implementing Product and...
“Benefit plan providers are turning to Offer Management initiatives and systems to reduce risk, cost..
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Plan Providers: Use Offer Management to...
In today’s intensely competitive benefit plan market, getting your teams aligned creates a dramatic competitive..
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Does Your Pre-Contract Due Diligence Leave...
Today’s global, digital economy opens up a world of opportunities—and a whole new world of..
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Welcome to the ProcessUnity Blog
On behalf of the ProcessUnity team, I am excited to welcome you to the new..
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ProcessUnity is the Third-Party Risk Management (TPRM) company. Our software platforms and data services protect customers from cybersecurity threats, breaches, and outages that originate from their ever-growing ecosystem of business partners. By combining the world’s largest third-party risk data exchange, the leading TPRM workflow platform, and powerful artificial intelligence, ProcessUnity extends third-party risk, procurement, and cybersecurity teams so they can cover their entire vendor portfolio. With ProcessUnity, organizations of all sizes reduce assessment work while improving quality, securing intellectual property and customer data so business operations continue to operate uninterrupted.