This Policy only covers our privacy practices with respect to the collection, use, and disclosure of information obtained through the ProcessUnity website at www.processunity.com and in connection with the use of our hosted software applications (the “Subscription Service”) and related support services (“Support Services”), as well as professional services, training and certification (the “Professional Services”) that we provide to Customers. In this Policy, the Subscription Service, Support Services and the Professional Services are collectively referred to as the “Service.”
For the purposes of this Policy:
“Customer” means any entity that purchases the Service.
“Customer Data” means the electronic data uploaded into the Subscription Service by or for Customer or its authorized users.
“Visitor” means a visitor of the Website.
As further described below, we collect several types of information from and about our Visitors. Some of the information that we collect constitutes “personal information” under data privacy laws, including, without limitation, the European Union’s General Data Protection Regulation (GDPR).
ProcessUnity may collect and use information we receive from third parties in connection with your use of the Website. For instance, ProcessUnity uses a third party for reporting and analytics to measure the effectiveness of our Website and marketing efforts, and to identify areas for improvement.
As you navigate through the Website, we may also collect details about your visits to our Website including, but not limited to, your IP address, usage patterns, traffic data, location data, logs and other communication data and the resources that you access, as well as information about your computer and internet connection, including your operating system and browser type.
We may use information that we collect about Visitors for the following purposes:
If you ask us to contact you about goods and services that may be of interest to you, we may use your personal information or permit selected third parties to use your personal information to provide you with such services. Visitors may withdraw consent at a later time by clicking on the “unsubscribe” link located in the emails sent by ProcessUnity. For more information, see Communication Preferences and Choices below.
Whenever we collect personal information from you, we may do so on the following legal bases:
In each circumstance, however, we will weigh the necessity of our processing for the purpose against your privacy and confidentiality interests, including taking into account your reasonable expectations, the impact of processing, and any safeguards which are or could be put in place. In all circumstances, we will limit such processing for our legitimate business interest to what is necessary for its purposes.
We may retain your personal information for a period of time consistent with the original purpose for collection. For example, we keep your personal information for no longer than reasonably necessary for your use of our products and services and for a reasonable period of time afterward. We also may retain your personal information during the period of time needed for us to pursue our legitimate business interests, conduct audits, comply with our legal obligations, resolve disputes and enforce our agreements.
Some data protection laws, including the GDPR, provide you with certain rights in connection with personal information you have shared with us. If you are resident in the European Economic Area, you may have the following rights:
We may disclose personal information that you provide to us via this Website, to the following third parties:
We may also disclose your personal information to third parties to:
We do not sell, rent or trade information collected through the Website with third parties for their promotional purposes. We require a contract when personal data received under the Privacy Shield is transferred either to a third party acting as a controller or to a third party acting as an agent.
ProcessUnity may store and process any information collected in connection with the Website in any country where we have facilities or in which we engage service providers. By using our Website, you consent to the collection, storage, transfer and processing of information outside of your country of residence, including in the United States.
We provide certain choices regarding the information Visitors provide to us. We have created mechanisms to provide you with the following control over your information when using our Website. If you do not wish to have your e-mail address used for promotional purposes by ProcessUnity, you may withdraw consent at a later time by clicking on the “unsubscribe” link located in the emails sent by ProcessUnity.
While ProcessUnity attempts to honor do not track (“DNT”) instructions we receive from a Visitor’s browser, we cannot guarantee that ProcessUnity will always respond to such signals, in part, because of the lack of common industry standard for DNT technology. We continue to monitor developments in DNT technology and stay apprised of DNT industry standards as they evolve.
You should review this Policy carefully, because if you do not agree with our practices, your ultimate choice is not to use the Website. Remember, by using any part of our Website, you accept and agree to our privacy practices.
You may send us an e-mail at email@example.com to request access to, correct or delete any personal information that you have provided to us in connection with the Website. We will use reasonable efforts to respond to such requests for correction or updates to personal information.
As described below, we collect several types of information from about our Customers, including:
We do not share, sell, rent or trade information collected through the Service with third parties for their promotional purposes.
ProcessUnity is responsible for the processing of personal data it receives under the Privacy Shield Framework and subsequently transfers to a third party acting as an agent on its behalf. ProcessUnity complies with the Privacy Shield Principles for all onward transfers of personal data from the EU and Switzerland, including the onward transfer liability provisions.
In the event of merger, acquisition, or any form of sale or transfer of some or all of our assets (including in the event of a reorganization, dissolution or liquidation), in which case personal information held by us about our Customers will be among the assets transferred to the buyer or acquirer.
We may use Customer Data to provide the Service, including updating and maintaining the Subscription Service and providing Support and Professional Services. Notwithstanding anything else to the contrary in this Policy, we will not use, disclose, review, share, distribute, transfer or reference any Customer Data except as permitted in the Customer Agreement or as required by law.
ProcessUnity collects human resources data such as name, address, email address and tax/identity numbers from job applicants and employees of ProcessUnity for, among other things, legitimate human resource business reasons such as payroll administration, filling employment positions, maintaining accurate benefits records, meeting governmental reporting requirements, security, health and safety management, performance management, company network access and authentication. ProcessUnity also may collect information considered human resources data from users of our Subscription Service. ProcessUnity commits to cooperate with EU data protection authorities (DPAs) and the Swiss Federal Data Protection and Information Commissioner (FDPIC) and comply with the advice given by such authorities with regard to human resources data transferred from the EU and Switzerland in the context of the employment relationship.
We maintain administrative, organizational, technical and physical safeguards designed to protect the personal information obtained through the Website and in connection with the Service against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use. Please read our Data Privacy and Security Statement.
This Website may link to websites that are not owned or controlled by ProcessUnity. As such, this Policy does not apply to information collected on any third-party site or by any third-party application that may link to or be accessible from the Website. In addition, Customers and other third parties, including consultants, may develop applications or provide services to you or other third parties using our Service. This Policy does not apply to information collected by Customers, third parties or third-party applications or services, even if this information is collected using our Website or Service. This Policy also does not cover the use or disclosure of any information stored in the Subscription Service when hosted by the Customer.
ProcessUnity reserves the right to update or change this Policy from time to time. If we make material changes to this Policy, we will notify you through an appropriate online notice (and obtain your consent where required by applicable law). Your continued use of the Website or Service is deemed to be acceptance of any updates or changes we make to this Policy and as such, we ask that you review the Policy periodically for any updates or changes that we may have made.
To ask questions or comment about this Policy and our privacy practices or if you need to update, change or remove your information, contact us at: firstname.lastname@example.org or:
Attn: Privacy Officer
33 Bradford Street
Concord, MA 01742
All other feedback, comments, requests for technical support and other communications relating to the Website should be directed to: email@example.com.
This website is operated by ProcessUnity, Inc., a Delaware corporation located at 33 Bradford Street Concord, MA 01742.
In compliance with the Privacy Shield Principles, ProcessUnity commits to resolve complaints about our collection or use of your personal information. EU and Swiss individuals with inquiries or complaints regarding our Privacy Shield policy should first contact ProcessUnity at the contact information listed above.
ProcessUnity has further committed to refer unresolved Privacy Shield complaints to JAMS, an alternative dispute resolution provider located in the United States. If you do not receive timely acknowledgment of your complaint from us, or if we have not addressed your complaint to your satisfaction, please visit https://www.jamsadr.com/eu-us-privacy-shield for more information or to file a complaint. The services of JAMS are provided at no cost to you.
It is possible, under certain conditions, for you to invoke binding arbitration.
Any employee found to have violated this policy may be subject to disciplinary action, up to and including termination of employment.
ProcessUnity is subject to the investigatory and enforcement powers of the Federal Trade Commission (FTC).
Necessary cookies are absolutely essential for this website to function properly. This category only includes cookies that ensure basic functionality and security features of this website. These cookies do not store any personal information.
Functional cookies help to perform certain functions including sharing the content of this website on social media platforms, collect feedback, and other potential third-party features.
Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.
Any cookie that may not be particularly necessary for the website to function and is used specifically to collect user personal data are termed as non-necessary cookies.
Marketing cookies are used to provide visitors with relevant content and campaigns.