Artificial Intelligence, Real Human Value: Deliver ROI with a TPRM AI Tool

4 minute read

July 2025

by ProcessUnity Research

When you use manual processes, third-party risk management (TPRM) can soak up valuable time and money—on both sides of the assessment equation. Where risk managers can get stuck spending hour after hour evaluating documentation, third parties can get bogged down responding to queries. Without the right technology, this leads to a more expensive process that takes longer to get you the help you need.

A TPRM platform should help both your risk managers and your third parties work faster and smarter, more accurately evaluating risk while requiring less of your time. That’s where Artificial Intelligence (AI) comes in: a platform that utilizes TPRM AI tools intelligently assists both your team and your third parties, reducing the amount of time required on both sides and delivering strong ROI.

In practice, a platform that uses TPRM AI tools helps you:

1. Scan Documents Faster

The Problem

Each third party you work with submits pages upon pages of evidence to support their questionnaire responses, which is a double-edged sword: on the one hand, it helps you make sure the claims they make are accurate and validated. At the same time, as long as you’re using manual processes, validating all that third-party evidence means putting up with inefficiency and inconsistency, slowing onboarding and contributing to a large, cumbersome assessment backlog.

The Solution

TPRM AI tools can instantly review attestations, certifications, policies, procedures, and other information security artifacts to automatically validate third-party controls, highlighting potential gaps in seconds and eliminating the need to manually review documentation. With AI, you can spend your time only reviewing the gaps that demand your attention, massively reducing the time spent reviewing evidence and getting your third parties to work far faster.

How ProcessUnity Helps

ProcessUnity Evidence Evaluator employs Natural Language Processing (NLP) and Generative AI to instantly review third-party evidence and call your attention to the gaps. Trained using the world’s most comprehensive TPRM Large Language Mode (LLM), Evidence Evaluator can read and understand almost any document submitted as part of the assessment process, including:

  • Statement of Controls Reports (SOC 1, SOC 2, etc.)
  • Certifications (ISO27001, etc.)
  • Completed Questionnaires (SIG Core, SIG Light, etc.)
  • Compliance Attestations (GDPR, CCPA, etc.)
  • Information Security Policies & Procedures
  • Business Continuity / Disaster Recovery Plans

2. Enable Faster Responses

The Problem

Risk managers aren’t the only people impacted by time-consuming TPRM processes: third parties are also bogged down by the need to spend hours completing assessment after assessment. When done manually, this process involves a large volume of redundant work. Third parties are asked to fill out questionnaires for each customer they work with, repeating the same information over and over and causing slower onboarding.

The Solution

With TPRM AI technology, your third parties can put their assessment documentation to work. By processing previously completed assessments, policy documents, and other files, a TPRM AI platform can auto-populate a questionnaire with the relevant information, drastically reducing the amount of time third parties need to spend filling on assessments.

How ProcessUnity Helps

ProcessUnity Assessment Autofill uses the same powerful Generative AI behind Evidence Evaluator to help third parties fill out their TPRM assessments quickly and accurately. By intelligently “reading” pre-existing documentation, Assessment Autofill drastically reduces the amount of time needed for a third party to fill out their assessments, allowing them to review a pre-filled questionnaire instead of filling out the whole thing from scratch.

3. Evaluate More Third Parties

The Problem

A high volume of third parties can be vetted through risk assessments, and even faster using a risk exchange, or a library of validated risk assessments. Still, there will always be some third parties who don’t have time to fill out an assessment, or who aren’t included on an exchange. For these third parties, the problem persists: how do you determine how much of risk they pose?

The Solution

Using machine learning, a TPRM AI platform can anticipate how a third party would respond to each question on a risk assessment, enabling informed decision-making for unassessed third parties. Instead of passing over assessments and crossing your fingers, you can be confident that you understand the risk each third party poses, even when they can’t provide assessment data.

How ProcessUnity Helps

ProcessUnity Automated Risk Profiles uses firmographics, outside data, and comparison to completed assessments from our Global Risk Exchange to predict how a third party would respond to our assessment with up to 91% accuracy. These profiles provide actionable insights to your team, helping you prioritize your critical and high risks and helping you plan efficient, effective remediation efforts when needed.

4. Delivering TPRM ROI

Together, ProcessUnity Third-Party Risk Management and the ProcessUnity Global Risk Exchange are the best tools to help your team build a TPRM AI-backed program and deliver ROI to your organization. With our extensive and growing suite of AI tools, ProcessUnity is purpose-built to reduce inefficiencies and help your team operate quicker and more effectively. That’s why our customers experience a:

  • 50% reduction in vendor oversight time
  • 85% reduction in onboarding cycle times
  • 85% reduction in post-contract risk assessments
  • 90% reduction in reporting time

To learn more about how ProcessUnity can deliver ROI for your organization, check out this report on how the Global Risk Exchange delivers value to its customers.

Interested in seeing how ProcessUnity can deliver ROI for your organization? Contact us today.

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About Us

ProcessUnity is a leading provider of cloud-based applications for risk and compliance management. The company’s software as a service (SaaS) platform gives organizations the control to assess, measure, and mitigate risk and to ensure the optimal performance of key business processes. ProcessUnity’s flagship solution, ProcessUnity Vendor Risk Management, protects companies and their brands by reducing risks from third-party vendors and suppliers. ProcessUnity helps customers effectively and efficiently assess and monitor both new and existing vendors – from initial due diligence and onboarding through termination. Headquartered outside of Boston, Massachusetts, ProcessUnity is used by the world’s leading financial service firms and commercial enterprises. For more information, visit www.processunity.com.