The implementation team sets the tone for the entire client relationship. The average implementation manager has to balance “on-time and on-budget” with high client satisfaction ratings post-deployment. To deliver the best client experience and keep costly exceptions out of new customer deployments, implementation managers need:
ProcessUnity’s product and service Offer Management solution creates a single, trusted source of product information, enabling implementation managers to improve the quality of the onboarding process while shortening the duration.
ProcessUnity helps ensure an efficient implementation process that sets the right tone at the onset of a client relationship. Armed with a clear understanding of preferred client solutions, acceptable exceptions and details on pricing, implementation managers have the tools they need to provide a highly valued customer experience while delivering client conversions on time and on budget.
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