The 2026
ProcessUnity European
Customer Summit

Track 1: Risk Index Methodology and Data (From Score to Story: Making Sense of Your Risk Index (Part One)

Ever wonder what’s happening under the hood? This session pulls back the curtain on the data and methodology powering Risk Index and Predictive Control Scoring. You’ll walk away with a deep understanding of what goes into these scores, from raw inputs to the analytical frameworks that bring them to life, giving you the foundation to use them with confidence. 

Track 2: Creating Effective Landing Pages to Enhance User Experience

Discover how to transform the ProcessUnity experience for your users by designing role-based custom home pages that put the right information front and center. Drawing on your familiarity with custom reports, charts, and dashboards, this session will guide you through planning a homepage strategy by role, building chart widgets, and incorporating rich text, deeplinking, and user filters to ensure each user sees content relevant to them. Walk away with a repeatable framework for designing intuitive workspaces that reduce training needs and improve day-to-day navigation for your team. 

Track 1: Smarter, Faster, Easier: Leveraging AI for Risk Assessments

AI is transforming the way organizations evaluate third-party and customer risk, and this session puts you in the driver’s seat. Get an in-depth look at Evidence Evaluator, Assessment Autofill, and Odinsight, including a live demo from both UIs. Explore how Odinsight reasons through documents using advanced parsing and retrieval techniques, and discover new multi-choice and multi-select capabilities. Then roll up your sleeves for a hands-on exercise in the Exchange Demo Environment to experience firsthand just how seamless the assessment process can be.

Track 2: Analytics Unlocked: Powering Decisions with Reports & Dashboards

Elevate your reporting skills in this session designed for administrators looking to deepen their expertise in ProcessUnity’s custom reports and dashboards. Learn how to navigate advanced relationship reporting, manage large data queries, and improve report performance, including strategies for handling questionnaire response data. This session also covers how report actions can update multiple records simultaneously to streamline your workflows, and showcases chart solutions, including the new matrix chart type, to help you extract meaningful insights from your data. 

Lunch

Track 1: Risk Index in Action (From Story to Strategy: Applying Your Risk Index with Use Cases, Insights, and Best Practices (Part Two)

Knowledge is only powerful when you know how to use it. This session takes Risk Index beyond the basics and puts it to work. Through four real-world use cases, including how to act on Risk Index change alerts, you’ll learn how to interpret scores and translate them into smarter, faster risk decisions for your organization.

Track 2: Feature Launch Lab: Practical Applications for TPRM Programs

See the latest ProcessUnity features in action in this demo-driven session open to all experience levels. Explore recent platform enhancements, including Attachment Type Properties, which allow users to upload files directly within a record, and the ability to hide pick list values without disrupting historical data. Learn how bulk deletion of custom reports and enhanced report column management help administrators work faster and stay organized. This session also takes a closer look at the enhanced conditional question logic in questionnaire templates, which now supports multiple dynamic branching paths based on user responses, giving you greater control over questionnaire design and a more streamlined experience for your third parties. 

Track 1: AI & Data Strategy: From Findings to Faster Risk Decisions

The future of risk management isn’t just smarter dashboards; it’s intelligence that drives decisions. This session lays out the roadmap for how AI and data strategy are coming together to build an outcome-driven platform. Learn how unstructured inputs are being automatically transformed into decision-ready formats, how reusable AI infrastructure is scaling across teams, and how predictive modeling is evolving to stay ahead of emerging threats and regulatory shifts. You’ll leave with a clear picture of how these capabilities translate into three game-changing outcomes: faster risk decisioning, proactive threat response, and scalable customer intelligence, all built on a foundation of explainability, validation, and trust.

Track 2: Platform Optimization: Streamline, Simplify, and Speed Up Your Environment

Optimize system performance through effective platform maintenance strategies. Discover techniques for improving report performance, implementing notification rule governance, and analyzing component usage to minimize system impact. Gain practical knowledge by implementing a structured maintenance program that ensures continued platform effectiveness and improved user experience.  

Welcome & Housekeeping

Keynote

Join ProcessUnity CEO, Sean Cronin as he opens UNITE London with a forward-looking view of where third-party risk management heads next and why the moment matters. He addresses persistent gaps in programme effectiveness and explores how new technology begins to change what teams can realistically achieve. Joined by the ProcessUnity product team, Sean highlights how data, AI, and third-party capabilities come together to expand coverage across entire ecosystems, unlocking better outcomes for TPRM teams and the third parties they rely on.

Speaker: Sean Cronin

Wells Fargo Keynote

Speaker: Richard Turner, Wells Fargo

The Year in Review

Take a look back at what ProcessUnity delivered over the past year and how those innovations moved the platform forward. The product team highlights key releases across workflows, intelligence, automation, and user experience, showing how customer feedback and market demands shaped each investment. Attendees get a clear view of the progress made since the last UNITE London and a better understanding of how those enhancements help teams strengthen oversight, improve efficiency, and scale third-party risk management with greater confidence.

Speaker: David Caplice & Jeff Robbins

Networking

Interact and collaborate with your peers on the most important TPRM challenges today. UNITE attendees gain exposure to diverse perspectives, proven approaches, and emerging ideas that help strengthen programme maturity and decision-making. The exchange of real-world experience drives new ways to think about third-party risk, helping teams return with actionable insight and greater confidence in how they uplevel their programmes.

Product Roadmap

Get a first look at where ProcessUnity takes the platform next. The product team walks through the highest-impact investments shaping the next 12 months, from smarter risk workflows and deeper automation to expanded intelligence across third-party and enterprise risk. Attendees gain clear visibility into near-term enhancements, longer-term vision, and how customer feedback directly influences product direction, with practical examples that show how these priorities translate into faster decisions, stronger oversight, and measurable risk reduction.

Speaker: Davd Klein, Angela Dowden, Sandeep Bhide

Deep Dive: Risk Index Use Cases

See how ProcessUnity Risk Index turns fragmented risk signals into a single, explainable 100-point score that blends inside-out control evidence from third parties with outside-in threat intelligence and perimeter scanning. Walk through onboarding, due diligence, and monitoring use cases that help teams triage vendors fast, spotlight high-impact domains, and route vendors into the right level of review based on risk tolerance. Learn how domain-level drilldowns and workflow triggers convert score changes into issues, mitigation plans, and tracked remediation so every signal drives action instead of noise.

Speaker: Angela Dowden, Brian O'Brolchain

Impacts of Regulatory Landscape

Regulatory expectations across Europe continue to expand, creating new pressure on organisations to strengthen third-party risk oversight, improve documentation, and demonstrate defensible processes. This session explores how teams can respond to a changing landscape shaped by requirements such as DORA, NIS2, GDPR, and evolving guidance from European regulators. Attendees will learn how to build a more resilient, audit-ready programme by improving data quality, streamlining evidence collection, and creating repeatable workflows that support compliance while reducing operational burden.

Speaker: Joel Brandon & Mauro Lisa, Cybersel

Panel discussion

Hear directly from peers shaping the next generation of third-party risk management. This interactive panel features ProcessUnity customers sharing how their programmes evolve in response to regulation, emerging risk, and rising business expectations. Panelists discuss what works, what changes, and where TPRM heads next, offering candid insights and practical lessons that attendees can take back to their own programmes immediately.

Speaker: Customer Panel

Closing Remarks