Customer Story • Investment Management
Building Oversight for Intergroup Arrangements + Extended Supply Chains.
A global investment manager serving 2.5M clients deployed ProcessUnity to support delegation oversight and connect intergroup and TPRM data into a single, governable model.
Global Investment Firm · Global
2.5M
Clients Worldwide
Across major global markets
25+
Locations
Major global markets
2
Connected Programs
Intergroup + TPRM
1
Oversight Model
Delegation + supply chainIndustry
Investment Management
Region
Global · 25+ locations
Size
2.5M clients · complex delegation chains
Regulators
Global financial services oversight
Assessment Framework
Intergroup arrangements + extended TPRM
Products in Use
The Challenge
Complex delegation chains and extended supply chains, hard to manage manually.
Intergroup arrangements created dependencies that needed structured governance — and a more connected approach across related risk processes.
Key issues included:
Complex delegation chains
Required structured governance and visibility.
Intergroup arrangements
Created extended supply chain dependencies.
Related risk processes were siloed
A more connected approach was needed.
Manual oversight wasn’t scalable
Across a global operating model.
Adoption needed a foundation
That could expand over time.
The organization needed a more scalable, integrated model for oversight.
Why ProcessUnity
A flexible platform that could support oversight today and integration tomorrow.
The team needed governance for delegation, visibility into extended supply chains, and a path to broader adoption.
The team gained:
- Stronger support for intergroup arrangements and delegation oversight
- Better visibility into extended supply chains
- Regulatory complexity, multilingual needs, data integration support
- Greater alignment across related risk workflows and data
- A platform that could grow with broader adoption over time
Implementation
Intergroup oversight, with a path to TPRM integration.
ProcessUnity was deployed to support intergroup oversight and lay groundwork for connected third-party risk data.
- Supports intergroup arrangements and delegation chain management in ProcessUnity
- Broader adoption enabled following full go-live
- Foundation in place to connect intergroup and TPRM instances for cross-environment data flow
- Oversight extended into the third-party supply chains tied to delegated arrangements
Implementation Timeline
Build
Intergroup model
Mid-Year
Full go-live
Now
Adoption & expansion
Fully live in the middle of last year; building toward connected intergroup + TPRM environments.
Outcomes & Impact
Positive adoption, leadership support, and growing momentum.
Since go-live the program has gained traction — and there is appetite to do more with the platform.
Positive adoption
Steady uptake since full launch.
Strong leadership backing
Management has responded very positively.
Appetite to expand
Strong demand to do more with the platform.
Path to integration
Working toward connecting intergroup and TPRM instances.
Net Result
ProcessUnity helped this global investment firm establish a stronger foundation for intergroup oversight and build momentum toward a more connected third-party risk program.
At a Glance
Customer profile and program scope.
Industry
Investment Management
Region
Global · 25+ locations
Size
2.5M clients · complex delegation chains
Regulators
Global financial services oversight
Assessment Framework
Intergroup arrangements + extended TPRM
Products in Use
See the ProcessUnity Platform in Action.
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