Relationship managers are on the front line of service delivery. ProcessUnity reduces the time spent researching custom service requests, giving client teams more time to spend on higher-value activities that result in account growth and increased customer satisfaction.
Learn more: Offer Management for Relationship Managers
For most organizations, regulatory requirements are constantly in flux, with new and changing requirements coming on line at a steady pace. ProcessUnity helps compliance professionals gather and manage data they need to prove compliance with industry regulations.
Learn more: Regulatory Compliance Management
ProcessUnity helps ensure an efficient implementation process that sets the right tone at the onset of a client relationship. Armed with a clear understanding of preferred client solutions, acceptable exceptions and details on pricing, implementation managers have the tools they need to provide a highly valued customer experience while delivering client conversions on time and on budget.
Learn more: Offer Management for Implementation Managers
Product managers are the first line of response for product questions from sales, implementation and relationship management. Greater transparency to client usage metrics, product costs and operational risks helps product managers proactively drive the strategic roadmap and deliver highly competitive products to the marketplace.
Learn more: Offer Management for Product Managers
Risk managers look at their organization’s strategic goals, identify obstacles that may keep the company from reaching those goals, and determine how best to avoid those obstacles. ProcessUnity helps risk management professionals identify, assess, monitor and mitigate risks throughout the enterprise.
Learn more: Risk Management
With ProcessUnity, sales teams have access to the information they need to change the conversation with prospects, ultimately resulting in a consultative sale that positively impacts customer satisfaction.
Learn more: Offer Management for Sales Teams
Managing risk is a difficult job to do even for internal operations, but when companies outsource functions to third-party vendors, it adds yet another layer of complexity. ProcessUnity reduces risk by enabling organizations to more effectively track risks among the entire population of third- and fourth-party vendors.
Learn more: Supplier / Vendor Risk Management
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