Case Study • Healthcare
How a Regional Healthcare Provider Launched a TPRM Program in Under Six Months
A lean security and compliance team at a 1,100-bed regional health system launched a fully operational third-party risk management program ahead of HIPAA Security Rule changes—without adding headcount.
Regional Healthcare Provider · North America
1,100+
Hospital Beds
Across the health system
500
Vendor Capacity
Configured at go-live
6 months
To Full Launch
Kickoff to production ramp
0
Net New Headcount
Existing team operationalizedIndustry
Healthcare — Acute & ambulatory
Region
North America
Size
3,000+ employees · 1,100+ beds
Regulators
HIPAA Security Rule
Assessment Framework
SIG (Standardized Information Gathering)
Products in Use
The Challenge
An expanding vendor network. Tightening regulations. No formal system.
The organization had reached a critical stage in third-party risk management. With regulatory expectations tightening, they needed a structured, defensible way to manage their growing vendor ecosystem—without expanding their team.
Key issues included:
No formal program or platform
Vendor oversight existed, but without standardized workflows, clear ownership, or centralized reporting.
Rising HIPAA-related pressure
Proposed Security Rule changes increased the need for documented, repeatable due diligence.
A lean security and compliance team
The organization had to operationalize TPRM quickly without adding headcount.
Inconsistent vendor responses
Assessment responses were often incomplete, delayed, or both.
Limited executive visibility
Leadership needed more frequent and defensible third-party risk reporting.
The organization needed a clear starting point: a credible TPRM model that could launch quickly, scale across a growing vendor network, and stand up to executive, auditor, and regulatory scrutiny.
Why ProcessUnity
One platform to standardize, prioritize, and report on vendor risk.
The organization needed a way to move quickly from informal vendor oversight to a structured, scalable TPRM program. ProcessUnity provided the foundation required to launch from a standing start.
The team gained:
- An actionable plan for launching a TPRM program from zero
- Repeatable workflows with defined ownership, routing, and accountability
- SIG-based vendor assessments built on a recognized, defensible framework
- Access to vendor intelligence via the Global Risk Exchange
- Real-time risk insights to prioritize follow-up and risk conversations
- Defensible reporting for executives and HIPAA auditors
From TPRM blueprint to operational system in six months.
From TPRM blueprint to operational system in six months.
The organization deployed ProcessUnity’s TPRM Platform to centralize vendor oversight, standardize assessment workflows, and give teams a consistent process for managing third-party risk from intake through reporting.
- Deployed SIG-based vendor risk assessments
- Enabled vendors to upload completed SIG questionnaires
- Established structured workflows with clear ownership and routing
- Integrated ProcessUnity Global Risk Exchange for broader vendor insight
- Leveraged ProcessUnity Risk Index to apply controls-based ratings and external risk signals
Implementation Timeline
May
Program kickoff
October
Soft launch
November
Production ramp
Environment configured to support up to 500 vendors at launch.
Outcomes & Impact
Defensible vendor oversight, built to scale.
The program moved from concept to fully operational TPRM program in under six months, giving the organization a structured foundation for third-party risk oversight and a scalable model for continued growth.
Fully operational TPRM program
Launched from a standing start with documented workflows, ownership, and assessment processes.
Growing assessment volume
Expanded coverage across the vendor population, improving third-party risk visibility.
Sustained executive engagement
Maintained consistent C-suite visibility into program progress month over month.
Deeper risk insight
Combined assessment responses, Global Risk Exchange data, and ProcessUnity Risk Index insights to move beyond questionnaire-only reviews.
Net Result
In less than six months, ProcessUnity enabled the organization to close a critical vendor management gap and establish a scalable, defensible third-party risk management program.
At a Glance
Customer profile and program scope.
Industry
Healthcare — Acute & ambulatory
Region
North America
Size
3,000+ employees · 1,100+ beds
Regulators
HIPAA Security Rule
Assessment Framework
SIG (Standardized Information Gathering)
Products in Use
See the ProcessUnity Platform in Action.
Request a Demo
More Customer Stories
See How Other Risk Teams Operationalized TPRM with ProcessUnity.
Retail & Beauty Products
Faster onboarding, less manual work, and reviewers focused on real risk.
500+ assessments/yr
Property & Casualty Insurance
A stronger foundation for a mature, scalable supplier risk program.
$49B 2025 revenue
Technology & Consulting
Measurable gains in scale, speed, and risk effectiveness.
+47% assessments completed