Certification Manager

Compliance programs often require individual managers to certify that certain actions have been taken or that certain conditions are true. The compliance manager is responsible to request such certifications and make sure that all have been received and recorded. When multiple compliance programs and many managers are involved, this task can rapidly become an administrative nightmare.

ProcessUnity Certification Manager removes much of the risk and administrative burden of soliciting and tracking certification requests and receiving and recording the certifications themselves. Key capabilities are:

• Design a Certification Request. ProcessUnity provides the compliance manager with a simple tool to design the format of certification requests. This includes defining the text of the request, the time period allowed for response, and the specific questions which must be answered.
• Create Distribution Lists. Each certification request can have its own distribution list of managers being asked to make that certification. The compliance manager can select addressees from the existing base of ProcessUnity users or add new users in the process of creating the list.
• Send Certification Requests—manually or automatically. With the click of a button, the compliance manager can personally initiate distribution of a certification request. Alternatively, the compliance manager can have the system send requests automatically at specified intervals—weekly, monthly, quarterly, or yearly.
• Respond to Certification Requests. Addressees on the distribution list receive certification requests by email and work queue entry. Through clicking on a link in the email or inbox, recipients are taken to a ProcessUnity response window. On this window they answer each question and enter comments as desired.
• Automatic Follow-up. When the certification request due date arrives, all addressees who have not responded yet will receive a reminder by email. If the due date passes without a response, the system will send another reminder.
• Track Certification Status. A certification status report summarizes responses to all certification requests with a line for each respondent indicating how each question was answered. This report can be filtered by several dimensions.